Terms of Service
Article 1 (General Rules)
These Findy Team+ Terms of Service (hereinafter referred to as the "Terms") define the rights, obligations, responsibilities, and other necessary matters between Findy Korea Inc., Findy Inc (hereinafter collectively referred to as "Findy") and Member Company regarding the use of the "Findy Team+" service (hereinafter referred to as the "Service") provided by Findy. A service usage agreement shall be formed when a Member Company agrees to these Terms, applies for the use of the Service, and Findy accepts such application.
Article 2 (Definitions)
The terms used in these Terms are defined as follows:
"Service": The organizational diagnosis service named "Findy Team+" (including said service under a different name or with different content should the name or content be changed for any reason).
"Member Company": A company that has agreed to these Terms, completed the procedures set forth in Article 4, and been permitted by Findy to use the Service.
"Account": An ID consisting of arbitrary characters and numbers issued by Findy after the Member Company registration set forth in Article 4.
"Password": A string of characters sent by Findy to the Member Company upon account issuance during the registration set forth in Article 4, which can be changed within the Service.
"Application Form": A document or electromagnetic record submitted by a Member Company to Findy, signed/sealed or processed with an equivalent electromagnetic measure, expressing agreement to these Terms for the purpose of using the Service.
"Registered User": Officers, employees, or contractors of a Member Company registered through Findy’s prescribed method as subjects for activity analysis, visualization, and diagnosis within the Service.
"Data": All information necessary for the use of the Service.
"Official Site": The website published by Findy for purposes such as advertising Findy and the Service, providing the Service, and customer support.
"External Services": Web services for sharing source code or issue management services for software development projects, such as GitHub and Jira, that can be linked with the Service.
"External Service Providers": Providers of services that link with this Service, including GitHub, Inc., Atlassian Pty Ltd, and Atlassian K.K..
Article 3 (Use of the Service)
Member Company may use the functions of the Service to improve the productivity of Registered Users and build a better development environment through confirming and improving the organizational status.
Findy may add new functions or terminate all or part of existing functions for the purpose of improving convenience or other reasons. Terms for new functions shall be announced separately by Findy upon introduction.
Article 4 (Member Company Registration)
A company wishing to use the Service shall submit an Application Form with accurate information to Findy. Registration is complete when Findy sends an Account and Password to the Member Company. Submission via electronic means is permitted.
Findy grants the registered Member Company the right to use the Service based on these Terms.
The status of a Member Company shall remain valid until the agreement is terminated pursuant to Articles 13, 14, 18, or 23.
Member Company shall immediately correct or change registration information if an error is discovered or changes occur.
Findy may refuse registration or re-registration if an applicant falls under any of the following, and will notify the applicant in such cases:
・Provision of false or omitted information.
・If Findy determines the applicant (or an associate) has violated theTerms in the past.
・If the applicant has allowed a third party (such as a competitor) to use the Service account.
・If Findy determines there is a risk of the applicant being an Anti-Social Force (as defined in Article 21).
・Other cases where Findy determines registration is inappropriate based on reasonable grounds.
Article 5 (Use of the Service)
Equipment (PCs, etc.), software (OS, apps, browsers, etc.), and internet environments required for the Service shall be provided at the Member Company's responsibility and expense.
Member Company shall link/unlink Registered Users' External Service accounts at their own responsibility. The Member Company is responsible for obtaining consent from Registered Users in accordance with relevant laws (e.g., Personal Information Protection Act) regarding Findy's acquisition and analysis of activity data.
Findy may use the Member Company’s trade name and trademarks in marketing materials, IR materials, and its Website as a case study, unless the Member Company withdraws this consent in writing.
After contract termination, Findy may continue to link and acquire Registered User data for purposes such as smooth resumption of service or providing statistical data, if the Member Company expressly agrees such linkage.
Article 6 (Payment)
Payment for service fees is due at the end of the month following the billing date. Transfer fees shall be borne by the Member Company.
If the contract is terminated under Articles 13, 14, or 18, the Member Company must immediately pay fees for the month of termination (without pro-rating).
Delinquent payments shall incur a late fee of 14.6% per annum.
Article 7 (Member Company Obligations)
Member Company shall manage their Accounts and Passwords at its own responsibility.
Member Company is responsible for all acts performed using the Service and its results.
Any disputes with Registered Users or third parties must be resolved at the Member Company's expense and responsibility.
Member Company shall compensate Findy for damages (including reasonable attorney fees) caused by violations of these Terms.
Member Company is responsible for backing up necessary Data, acknowledging it may be deleted or changed.
Article 8 (Prohibited Matters)
Member Company shall not perform the following acts:
Infringement of Rights: Any act that infringes, or carries the risk of infringing, the intellectual property rights (such as copyrights and trademark rights), personal rights (such as portrait rights), or any other legal rights or interests worthy of protection belonging to the Company, external service providers, or other third parties.
Defamation and Nuisance: Any act that defames the reputation of Findy, External Service Providers, or other third parties; any act of slander against specific individuals or organizations; or any act that causes discomfort to third parties.
Legal Violations: Any act that violates, or carries the risk of violating, laws and regulations, or any act that carries the risk of encouraging such violations.
Identity Misrepresentation: Using the Service by employing the email address of a third party.
Unauthorized Commercial Use: Providing all or part of this Service to a third party for commercial or profit-making purposes.
System Interference: Any act that places, or carries the risk of placing, an excessive load on the servers of this Service.
Reverse Engineering: Any act of analyzing the data handled within this Service through reverse engineering, decompiling, disassembling, scraping, or any other method or form.
Ad Manipulation: Any act of improperly moving, modifying, deleting, or causing the improper display of advertisements shown by the Company.
Solicitation: Using the Service for the purpose of soliciting for pyramid schemes (Ponzi schemes) or multi-level marketing (network business).
General Compliance: In addition to the preceding items, any act that violates laws, ordinances, or public order and morals.
Other acts Findy reasonably deems inappropriate.
Article 9 (Prohibition of Transfer of Rights and Obligations)
Member Company shall not transfer, succeed, or provide as collateral their contractual status or rights/obligations under these Terms without Findy's prior written consent.
Article 10 (Handling of Data)
Member Company agree that Findy may disclose information to contractors for system maintenance, provided a confidentiality agreement is in place. Findy is liable for damages caused by contractors only to the extent of its negligence in selection and supervision.
Article 11 (Intellectual Property Rights)
All copyrights and intellectual property rights for the Service system and content belong to Findy.
Findy grants the Member Company a non-exclusive right to use the Service solely within the scope of the Service's purpose during the contract period.
Article 12 (Confidentiality)
Both parties shall not disclose to any third party, without the prior written consent of the other party, any technical, sales, business, or other information disclosed in connection with this Service that should be regarded as confidential. However, Confidential Information shall exclude information that:
a. was already in the public domain or already known at the time it was provided, disclosed, or acquired from the other party;
b. became part of the public domain through publications or other means after being provided, disclosed, or acquired, due to reasons not attributable to the receiving party;
c. was lawfully obtained from a third party authorized to provide or disclose it without being bound by confidentiality obligations;
d. was independently developed without relying on the Confidential Information; or
e. was confirmed in writing by the disclosing party as not requiring confidentiality.Notwithstanding the provisions of the preceding paragraph, Member Company and the Company may disclose confidential information based on laws and regulations, or the orders, requirements, or requests of a court, government agency, or other public authorities.
Both parties agree that the effectiveness of this Article shall remain in force for a period of three (3) years after the termination of the agreement based on these Terms.
Article 13 (Suspension, Cancellation, and Termination)
In the event that a Member Company falls under any of the following items, the Company may, without any prior notice, suspend or cancel the Member Company’s qualification and terminate the contract based on these Terms:
a. If a false statement was made at the time of application.
b. If the Member Company violates these Terms.
c. If the Member Company violates Article 21 (Representations and Warranties).
d. If the Member Company or a Registered User is no longer able to receive services or integration from an External Service Provider due to a violation of the External Service's terms of use or any other reason.
e. If a bill or check is dishonored, or if the Member Company is subject to a suspension of banking transactions.
f. If there is a petition for or commencement of provisional attachment, attachment, bankruptcy, civil rehabilitation proceedings, corporate reorganization proceedings, or special liquidation, or if business operations are abolished or the company is dissolved (excluding dissolution due to merger).
g. If the Member Company is delinquent in the payment of taxes and public dues and is subject to a preservative attachment.
h. If the Member Company is subject to a disposition such as revocation or suspension of business by a supervising authority.
i. In any other case where Findy deems the Member Company inappropriate as a member company.If any of the items in the preceding paragraph apply, the Member Company shall automatically lose the benefit of time regarding all debts owed to Findy and must immediately pay all such debts to the Company.
Findy shall bear no responsibility for any damages incurred by the Member Company as a result of measures taken by the Company based on this Article.
Article 14 (Cancellation)
Either party may terminate the agreement by giving 1 month's prior notice via writing or email. Unless Findy is at fault, Member Company remain liable for fees for the remaining term and are not entitled to pro-rated refunds.
Article 15 (Interruption and Suspension of Service)
The Service operates 24/7/365 in principle, but may be suspended for maintenance or upgrades with prior notice.
Findy may, at its own discretion and without prior notice to Member Company, suspend all or part of this Service upon the occurrence of any of the following events. The Company shall not be held liable for any disadvantage or damage incurred by Member Company due to such suspension, regardless of the reason:
a. in the event that all or part of the Service becomes unavailable due to failures in the communication environment, natural disasters, fire, strikes, floods, infectious diseases (epidemics), riots, war, acts of terrorism, or other related factors.
b. In the event that all or part of the Service becomes unavailable due to system malfunctions, or any interference with the Service by third parties such as hacking or cracking, or other similar circumstances.
c. In the event that the Service becomes temporarily unavailable because the servers are unable to process all requests due to a sudden surge in usage, despite the Company’s proactive efforts to enhance server facilities in accordance with Member Company usage.
d. In the event of trouble, interruption or suspension of service provision, termination of integration with this Service, or changes in specifications occurring in an external service.Findy shall not be liable for any damages incurred by Member Company or third parties due to delays or interruptions to the Service caused by the events set forth in the preceding paragraph, unless such damages are caused by willful misconduct or gross negligence.
Article 16 (Acquisition and Use of Attribute and History Information)
Findy may use external tools on the Official Site to collect non-personally identifiable attribute and history information.
Findy may view and use acquired data to survey trends and improve the Service.
Findy may disclose statistical/analytical data to third parties in a form that does not identify individuals.
Article 17 (Disclaimer)
Member Company acknowledges the following:
Findy does not guarantee the fitness for a particular purpose, completeness, or accuracy of provided information/analysis results.
Findy is not liable for damages caused by third-party sites/services.
Findy is not liable for damages due to force majeure (natural disasters, fire, strikes, floods, infectious diseases, riots, war, acts of terrorism, or other similar events, etc.).
Member Company is responsible for saving its own Data.
Findy does not guarantee perfect security or absence of viruses, though it makes maximum efforts.
Findy’s liability for damages is capped at the total fees received from the Member Company in the 6 months preceding the cause of damage, except in cases of intentional or gross negligence.
Article 18 (Termination of the Service)
Findy may terminate the Service by providing 3 months' prior written notice. Findy is not liable for damages arising from such termination unless at fault.
Article 19 (Handling of Personal Information)
Findy handles personal information appropriately in accordance with the Act on the Protection of Personal Information and its Privacy Policy posted on the Official Site.
Matters concerning the specific collection, use, provision, entrustment, destruction, etc. of personal information shall be in accordance with the "Privacy Policy," which Findy shall post on its official website so that Member Company may review it at any time.
Article 20 (Prohibition of Use for Other Purposes)
Member Company shall not use any information acquired through the Service for any purpose other than their own organizational management, nor disclose it to third parties.
Article 21 (Representations)
Both parties represent and warrant that they are not and will not become Anti-Social Forces.
Either party may terminate the agreement immediately without notice if the other party is found to be an Anti-Social Force.
Article 22 (Amendment of Terms)
Findy may amend these Terms by notifying Member Company 7 days in advance (30 days if the change is disadvantageous). Continued use or lack of objection after the effective date constitutes agreement to the amended Terms.
When Findy notifies Member Company of the changes, if the Member Company does not explicitly express its intention to reject the changes, the Member Company shall be deemed to have agreed to the revised terms and conditions, even though Findy clearly states that "if no intention is expressed by the date on which the changes come into effect, consent shall be deemed to have been given." If the Member Company does not agree to the revised terms and conditions, it may express its intention to reject the changes by the date on which the changes come into effect and terminate the service agreement (Article 14, Paragraph 1 applies).
Article 23 (Effective Term)
The term of the agreement shall be the period specified in the Application Form.
Any outstanding financial guarantees arising from this Agreement and the Application Form shall remain in effect until their completion, regardless of the reason for termination of the Agreement.
Specific survival clauses apply to Articles 5(4), 6, 7, 9, 11, 12 (for 3 years), 13(2-3), 15(2), 16, 17, 18, 20, 21(2), 23(2-3), 24, and 25.
Article 24 (Severability)
If any part of these Terms is found to be invalid or illegal, the remaining parts shall remain in full force and effect.
Article 25 (Governing Law and Jurisdiction)
The governing law for these Terms shall be the laws of the Republic of Korea. The court having jurisdiction over the location of the civil procedure shall be the exclusive agreement jurisdictional court of the first instance.
Enacted/Effective: March 1, 2026